Privacy policy

Objective

Our primary objective is to distribute quality pet supplies; shipping from our location in Ontario Canada to various locations across the globe.

What Personal Information We Collect

The information that we collect and use varies depending on how you interact with us. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including the email and phone number associated with your account.

  • Shopping information including the item(s) you have viewed, item(s) which have been added to your cart, order history of purchased item(s).

  • Customer support information including the information you choose to include in communications with us which will be used to severe you as best as possible.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with our website and services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with our website and services. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

Data Security

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

Secure Transmissions

While shopping at Dogs Are Good Company your *personal* info will be transmitted over a secure connection that cannot be intercepted, under high-bit SSL (secure socket layer) technology. This ensures only we can review your order information and your data remains safe.

Questions or Concerns

Get in touch before placing your order. You can contact us via the following methods:

Email: steve@dogsaregoodcompany.com

Last updated on 02-11-2025.